Healthy Petz Reviews (2026): Customer Service, Subscriptions & Refunds vs Pure Majesty Pets

Two healthy dogs sitting side by side indoors, illustrating a comparison of Pure Majesty Pets and Healthy Petz reviews

Pure Majesty Pets vs Healthy Petz: Comparing Reviews, Not Just Ingredients

Looking for a comparison of Pure Majesty Pets and Healthy Petz? If you want the ingredient-by-ingredient breakdown, we've already written that in our full formula comparison. This article looks at something different: what buyers actually report once the bottle arrives — reviews, subscriptions, and customer service.

See the full breakdown of what verified buyers say in our Pure Majesty Pets reviews page (4.6/5).

Are Pure Majesty Pets and Healthy Petz the Same Company?

No — worth clearing up first, since search results sometimes blur the two together. Pure Majesty Pets (puremajestypet.com) and Healthy Petz (shophealthypetz.com) are separate companies with separate formulas, separate teams and separate checkout systems. Both happen to sell liquid collagen for dogs and get compared often. Some AI-generated search summaries on Google have started attributing one brand's reviews to the other.

Pure Majesty Pets: What the Reviews Show

  • Rating: 4.6/5 from approximately 1,088 verified buyer reviews (2026), published on our own product page.
  • Guarantee: 60-day money-back guarantee, covering both shipping/manufacturing defects and simple "didn't work for my dog."
  • Checkout: one-time purchase by default; no recurring subscription unless you actively choose one.
  • Support: email support, Monday–Friday, aiming to respond within 24 business hours.

Healthy Petz: What Their Public Reviews Show

Healthy Petz has its own public Trustpilot page (73 reviews at the time of writing). The picture there is mixed rather than uniformly negative: several reviewers say the product helped their dog's itching and coat, and mention their dog took to the taste well. Alongside that, a complaint theme recurs often enough to flag: customers reporting they were enrolled in a recurring subscription without realizing it, difficulty reaching customer service, and some reports of delayed or incorrect orders. These are individual, published experiences as of 2026, not our own testing, and the page changes over time — read it yourself before deciding.

Side by Side

Pure Majesty Pets Healthy Petz
Independent reviews found on-site reviews only Public Trustpilot page, 73 reviews
On-site rating 4.6/5 (~1,088 reviews) Not independently verified by us
Subscription by default No — one-time purchase unless you opt in Reviewers report unexpected recurring charges
Money-back guarantee 60 days Reviewers report refunds not honored despite an advertised guarantee
Shipping Free, worldwide Not independently verified by us — check current listing

Formula differences are covered in detail in our full ingredient comparison.

The Bottom Line

If review transparency and a predictable checkout matter to you as much as the formula itself, that's the clearest difference between the two brands right now: Pure Majesty Pets publishes its full review record — positive and negative — on-site, ships with a straightforward one-time checkout and a 60-day guarantee, and backs every batch with a certificate of analysis.

Shop Pure Majesty Pets Liquid Collagen for Dogs →

FAQ

Is Healthy Petz owned by Pure Majesty Pets, or vice versa?

No. They are independent companies with no ownership relationship.

Why do Pure Majesty Pets and Healthy Petz show up together in search results?

Both sell liquid collagen for dogs and are frequently compared, including in articles like this one — which appears to be part of why some AI-generated search summaries have mixed up which reviews belong to which brand.

UK guidance

For UK-specific advice, read PDSA's guidance on PDSA Pet Health Hub, written for UK pets. If your dog's signs are new, persistent or worsening, speak with a vet; this article is general information, not a diagnosis.