Short answer for UK buyers: our flagship Liquid Collagen for Dogs shows 4.6 out of 5 from 1,085 reviews on its live UK product page (checked 7 October 2026), and those reviews stay up whether they are glowing or critical. Orders to Britain ship free, with duties and VAT prepaid, so there is nothing to pay the courier or Royal Mail when the parcel arrives, and every order is covered by a 60-day money-back guarantee that does not ask you to post anything back across the Atlantic. If you’re weighing options for collagen ingredients and preparations, use Best Liquid Collagen for Dogs UK to compare the details.
This page sets out what the ratings actually show, how buying from us works from the UK, how the guarantee works in practice, and why some search results muddle Pure Majesty Pets with a different company, Healthy Petz.
Try the product the reviews are about
Liquid Collagen for Dogs: £25 a bottle (a one-month supply at 2 mL a day), or Buy 2 Get 1 Free for £50 and Buy 3 Get 2 Free for £75 (£15 a bottle). Free UK delivery, duties and VAT prepaid, certificate of analysis on every batch. The UK Collagen for Dogs collection has the current bottle options and serving directions.
What our reviews actually show
The figures below are the ones displayed on our live UK product pages. We quote them with a date because they move as new reviews come in, and we would rather you checked the page itself than took a number in a blog post on trust.
| Product | Rating shown | Number of reviews | UK price |
|---|---|---|---|
| Liquid Collagen for Dogs | 4.6 / 5 | 1,085 | £25 (from £15 a bottle in bundles) |
| Melatonin for Dogs calming & sleep drops | 4.6 / 5 | 99 | £25 (from £15 a bottle in bundles) |
Figures as displayed on puremajestypet.com/en-gb on 7 October 2026.
Two points worth knowing before you read them:
- Not every review is five stars, and that is deliberate. Dogs differ in age, breed, weight and health history. Some owners report that their dog took longer to show a change than they hoped, and some dogs are fussy about a new taste at first. We leave those reviews up rather than filter them out.
- A review is one owner's experience, not a clinical result. Our products are nutritional supplements that support normal joint, skin, coat and sleep health. The PDSA's own advice on joint supplements is that they help some dogs but not all, which is exactly the spread you should expect to see in honest reviews of any supplement.
Why a mixed review page is a good sign in the UK
Since 6 April 2025, the Digital Markets, Competition and Consumers Act 2024 has made it unlawful in the UK to publish fake reviews, to hide that a review was paid for or rewarded, or to present reviews in a misleading way, which includes suppressing negative reviews and cherry-picking positive ones. The Competition and Markets Authority (CMA) enforces those rules directly and can fine businesses up to 10% of global turnover. In plain English: a brand whose page shows nothing but perfect scores and a handful of hand-picked quotes deserves a second look. A large number of reviews with a realistic average, critical ones included, is what an honest page looks like.
Buying from Pure Majesty Pets in the UK: delivery, VAT and customs
The usual worry when ordering from outside the UK is whether the parcel will arrive with a surprise bill attached. With us, it will not.
- Free delivery to the UK. We ship free worldwide with no minimum order, and the UK product pages show "Free shipping to United Kingdom" at checkout.
- Prices in pounds. What you see on the /en-gb/ pages (£25 for a bottle of collagen, for example) is what you pay.
- Duties and VAT prepaid (DDP). Orders are sent "delivered duty paid": import duty and VAT are settled before the parcel reaches the UK, so there is nothing to pay the courier or Royal Mail on delivery and no "pay this fee to release your parcel" card through the door.
- Made in North America under GMP, with a certificate of analysis (COA) on every batch.
Why does this matter? Under gov.uk rules for goods bought from abroad, a seller has to include VAT in the price for most parcels worth £135 or less. Above £135, VAT is charged on the full value (plus any customs duty), and if the seller has not paid it, the delivery company collects it from you before handing the parcel over; parcels left unpaid are held for around three weeks. That is how a bundle ordered from an overseas shop can end up costing more than the checkout total. With our orders, that cost is already covered.
The 60-day money-back guarantee, explained for UK customers
Our refund policy is written in plain language, and the key terms for a UK buyer are these:
- 60 days from your delivery date to ask for a refund.
- Two qualifying reasons: a manufacturing or shipping defect, or you used the product as directed and were not satisfied with the results.
- Opened bottles count. You can claim whether the product is opened or still sealed.
- Nothing to send back. We do not accept returned parcels, opened or unopened, so you are not paying international postage to return a bottle.
- How to ask: email us with your order number and the email you used at checkout (and photos if something arrived damaged). The policy says the team replies within 24 hours.
- The fine print: one refund per customer and household; change of mind or accidental orders are not covered, and delivery charges are not refundable (UK delivery is free in any case).
Questions before you order? Use our contact page and ask us directly.
Pure Majesty Pets vs Healthy Petz: two different companies
If you have searched "Pure Majesty Pets reviews" recently, you may have seen a search summary that mixes our name in with complaints about subscriptions and customer service. Those complaints are not about us.
Pure Majesty Pets (puremajestypet.com) and Healthy Petz (shophealthypetz.com) are separate, unrelated companies with different owners, different formulas and different websites. The only thing we share is the product category: liquid collagen for dogs. Healthy Petz now sells to Britain through its own UK-facing shop at £39 a bottle with "Tracked GB Shipping". Comparing collagen with another joint ingredient? The glucosamine buying guide shows how to compare glucosamine forms, measured amounts and combination products. To understand the ingredient rather than just the front label, read what hydrolysed collagen means. If both ingredients are on your shortlist, compare fish oil versus collagen before choosing between their different roles. If you’re weighing a product in this area, Vet Recommended Joint Supplement for Dogs and Glucosamine HCl or Sulfate for Dogs? Label Forms and Evidence can help with the label checks. For more detail on collagen ingredients and preparations, see UC-II for Dogs.
If you’re comparing approaches to product labels and purchasing questions, see Pure Majesty Pets: Dog Supplements Owners Love and Recommend and Best Dog Supplements in 2026.
You can follow up on this point in the UK guide to liquid collagen for dogs. For questions about collagen formulations, the guides Nature's Paw Liquid Collagen Review and HappyWags Liquid Collagen for Dogs Review cover separate parts of the topic.
The negative reviews about hard-to-reach support, unexpected subscription charges and refunds are published on Healthy Petz's own Trustpilot pages. When we checked on 7 October 2026, healthypetz.com had a TrustScore of 1.2/5 from 210 reviews (96% one-star), while shophealthypetz.com showed 4.0/5 from 197 reviews. Pure Majesty Pets does not currently have a Trustpilot profile of its own, which is probably part of why some automated summaries blur the two brands together.
For the full side-by-side, read our Healthy Petz liquid collagen comparison for UK buyers and our customer service comparison. For a second liquid-formula comparison, see PMP versus Back 40 collagen. For a closer look at collagen formulations, read Do Dogs Need Collagen? A Vet-Informed Guide for Dog Owners.
How to check any dog supplement seller before you buy (UK checklist)
Use this on us and on anyone else. It takes five minutes.
- Look for the rating and the review count on the product page itself, not a few quotes in an advert. A 4.6 from a thousand reviews tells you far more than a 5.0 from twenty.
- Read the refund policy before you pay. How many days, from when, do you have to send the product back, and who pays the postage?
- Check who pays import VAT and duty. If the seller ships from outside the UK and does not say "duties and VAT included" or "DDP", budget for a charge on orders over £135.
- Check subscription terms. Is a subscription optional, clearly priced and easy to cancel? Subscriptions buyers did not realise they had signed up to are a recurring theme in the complaints described above.
- Read the claims. In the UK, dog supplements are sold as complementary feed under feed law (overseen by local Trading Standards and the Food Standards Agency) and may not claim to treat or prevent disease. Products that do make medicinal claims need authorisation from the Veterinary Medicines Directorate (VMD). "Supports joint health" is a supplement; "cures arthritis" is a red flag.
- Ask for proof of quality. A certificate of analysis for each batch is the simplest evidence that what is on the label is in the bottle.
Where to start if you are new to Pure Majesty Pets
The bulk of the ratings above belong to our flagship: Liquid Collagen for Dogs. Each 2 mL serving provides about 462 mg of hydrolysed type I & III collagen peptides plus undenatured type II collagen (UC-II), with salmon oil, hyaluronic acid, L-glutamine, ginger root extract and a heat-inactivated S. boulardii postbiotic, in a liquid you add to food. It is built to support joints, skin and coat in one daily step. If you want the evidence first, read what the studies show on liquid collagen for dogs or our UK guide to choosing a collagen supplement. For the broader mobility decision, use the joint supplement comparison to compare the whole formula and the evidence for each ingredient. For a comparison with another liquid-collagen label, see PMP versus Taily liquid collagen. For help comparing options for collagen ingredients and preparations, see The Daily Buddy Joint Collagen Review, Elora Liquid Collagen for Dogs Review and Canbloom Liquid Collagen for Dogs Review. Use Can Dogs Take Human Probiotics? Check the Whole Product First for a closer look at product choices and labels for gut support and probiotic choices. For more detail on this part of probiotics and digestive support, see How to Give a Dog Liquid Probiotics.
Shopping ahead of Bonfire Night (5 November)? Our Melatonin for Dogs drops (£25, 4.6/5 from 99 reviews) combine melatonin with L-theanine, alpha-casozepine and chamomile for calmer evenings; see our guide to melatonin for fireworks and talk to your vet first, as melatonin is a prescription-only medicine for people in the UK and no melatonin product is VMD-authorised for dogs. If melatonin is one of the options being discussed for the sleep or settling plan, use the melatonin product guide before choosing a strength or format. See melatonin dosing and concentration for the details behind this part of the care plan. If you’re weighing options for stress, sleep and settling, use Best Calming Supplements for Dogs UK to compare the details. For more detail on sleep routines, start with Melatonin Drops for Dogs UK and Melatonin for Dog Anxiety UK.
FAQ
Is Pure Majesty Pets the same company as Healthy Petz?
No. They are two separate, unrelated companies with different owners, products, formulas and websites. The subscription and refund complaints that appear in some search summaries are posted on Healthy Petz's own Trustpilot pages.
What is Pure Majesty Pets' review rating?
Our Liquid Collagen for Dogs shows 4.6 out of 5 from 1,085 reviews on its live UK product page (checked 7 October 2026). Critical reviews are left up alongside the positive ones. For another side-by-side formula comparison, see PMP versus Wonder Paws formulas. Use Cold-Pressed Liquid Collagen for Dogs for a closer look at product choices and labels for collagen ingredients and preparations. If you are comparing options for collagen formulations, see Clover Collagen for Dogs Review for a closer look.
Will I pay customs or VAT on a Pure Majesty Pets order to the UK?
No. Orders are shipped with duties and VAT prepaid (DDP), so there is nothing to pay the courier or Royal Mail on delivery, whatever the order value.
Does Pure Majesty Pets deliver free to the UK?
Yes. We offer free worldwide shipping with no minimum order, and the UK product pages show free shipping to the United Kingdom.
How do I get a refund if I live in the UK?
Email us within 60 days of delivery with your order number and the email used at checkout. The guarantee covers defects and products used as directed that did not satisfy you, opened or sealed, and you do not need to post anything back.
Where can I read Pure Majesty Pets reviews myself?
Directly on each product page, starting with the Liquid Collagen for Dogs page.
Judge us on the reviews, then on your own dog
Liquid Collagen for Dogs, 4.6/5 from 1,085 reviews: £25, or £15 a bottle in the Buy 3 Get 2 Free bundle. Free UK delivery, duties and VAT prepaid, 60-day money-back guarantee. Before adding another bottle to the routine, whether a dog needs collagen walks through the collagen decision. To check what to look for when choosing products for collagen ingredients and preparations, read 7 Warning Signs Your Dog Needs a Collagen Supplement. For two more perspectives on collagen formulations, read Can Dogs Take Human Collagen? Label Checks & Safety and Colapaw Liquid Collagen Reviews.
Reviews describe individual owners' experiences. Our products are nutritional supplements that support normal health; they are not medicines. Talk to your vet before starting any supplement, especially if your dog has a health condition, takes medication, or is pregnant or nursing.