Shipping policy
Shipping Policy – Pure Majesty Pets
Thank you for shopping with Pure Majesty Pets. We are committed to delivering your order quickly and securely anywhere in the United States.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or US federal holidays will begin processing the next business day.
Shipping Methods & Estimated Delivery
- Standard Shipping (US): 5–8 business days
- Expedited Shipping (US): 2–3 business days
Shipping times are estimates and may vary due to carrier delays, weather, or high demand periods such as holidays.
Shipping Rates
Shipping rates are calculated at checkout based on your location and the weight of your order. Free standard shipping may be available on qualifying orders — check at checkout for eligibility.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through our carrier's website.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We will work with you to resolve the issue promptly.
Contact Us
For shipping inquiries, please reach out to our customer support team via the Contact page on our website.